Privacy Policy

Downing & Son Land Co.

1. Introduction

Downing & Son Land Co. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at downinglandco.com, contact us, or engage with us regarding real estate transactions.

Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Full name

• Mailing address and property address

• Phone number

• Email address

• Property details (APN, acreage, county, state)

• Any other information you voluntarily provide when contacting us

Automatically Collected Information:

• IP address and browser type

• Pages visited and time spent on our website

• Referring URLs

3. How We Use Your Information

We use the information we collect to:

• Contact you regarding potential purchase of your real estate property

• Send SMS messages, emails, or phone calls related to your property inquiry

• Process real estate transactions and closings

• Comply with legal obligations

• Improve our website and services

• Send transaction updates and scheduled meeting reminders

4. SMS Messaging — Important Disclosures

By providing your phone number and opting in to SMS communications, you agree to receive text messages from Downing & Son Land Co. regarding your property inquiry, transaction updates, and scheduled communications.

The following terms apply to all SMS communications:

• Message frequency varies.

• Message and data rates may apply.

• To opt out of SMS messages at any time, reply STOP.

• To request help or support, reply HELP or contact us at james@downinglandco.com or (928) 628-7310.

• Carriers are not liable for delayed or undelivered messages.

SMS consent is separate from any other form of consent (email, phone, or other). Opting in to SMS does not automatically constitute consent to other communication channels, and vice versa.

We do not share your SMS opt-in data or phone number with third parties for their marketing purposes.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With title companies, escrow agents, or attorneys necessary to complete a real estate transaction you have engaged in with us

• With service providers who assist in our operations (e.g., mail services, CRM platforms), subject to confidentiality obligations

• If required by law, court order, or governmental authority

• To protect the rights, property, or safety of Downing & Son Land Co. or others

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data and we are not legally required to retain it, we will honor that request within a reasonable timeframe.

7. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal retention requirements)

• Opt out of SMS communications at any time by replying STOP

• Opt out of email communications by replying to any email with UNSUBSCRIBE

To exercise any of these rights, contact us at james@downinglandco.com or (928) 628-7310.

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Downing & Son Land Co.

James Downing

Email: james@downinglandco.com

Phone: (928) 628-7310

Website: downinglandco.com

These terms may be updated periodically without notice.